Gold Vermeil
Gold vermeil jewellery features a sterling silver 925 base coated with a thick layer of 14k gold. Thanks to its sterling silver base, it offers a refined finish and is generally well tolerated by sensitive skin. Over time, the gold layer may wear down, so the lifespan of your jewellery will depend on how well you care for it.

Stainless Steel
Stainless steel is known for its strength, durability, and hypoallergenic properties. Highly resistant to water and oxidation, it can be worn daily, even in the shower or pool, without requiring special care.

Solid gold jewellery is made entirely of gold, while gold vermeil features a sterling silver 925 base coated with a thick layer of 14k gold.

Known for its exceptional durability, solid gold does not lose its colour over time and can be worn for a lifetime. It is, however, significantly more expensive (6 to 7 times more). Gold vermeil is an excellent alternative, offering the look and elegance of gold at a more accessible price while maintaining excellent quality.

Gold vermeil features a sterling silver 925 base coated with a thick layer of 14k gold, while gold-plated jewellery is generally made with a base metal such as brass or copper covered with a thinner layer of gold.

Thanks to its sterling silver base, gold vermeil is known for its higher quality, greater durability, and better suitability for sensitive skin. It’s an excellent alternative to solid gold, offering a balance of elegance, quality, and affordability.

Yes. All Midi34 jewellery is made from high-quality materials known for their hypoallergenic properties. Gold vermeil and stainless steel are generally well tolerated by sensitive skin, making them comfortable for everyday wear.

To choose the right ring size, consult our Size Guide, available on our website. You’ll find all the information you need to determine the ideal size based on your finger circumference.

If you have any questions or are unsure between two sizes, don’t hesitate to contact our team at info@midi34.ca. We’ll be happy to help you find the perfect fit.

If your ring doesn’t fit, you can request an exchange in accordance with our Returns & Exchanges Policy. The ring must be returned in its original condition, unworn and in its original packaging.

To start the process, contact us at info@midi34.ca. We’ll be happy to assist you in finding the right size.

Over time, repeatedly opening and closing hoop earrings can cause the post to become slightly misaligned, preventing the clasp from closing properly.

To fix this, gently lift the post upward to realign it. Once properly positioned, the earring should close normally and stay securely in place.

If the issue persists, contact us at info@midi34.ca. We’ll be happy to help.

Yes. Every jewellery piece sold at regular price is covered by a six (6)-month warranty against manufacturing defects. This warranty is valid upon presentation of proof of purchase and does not cover normal wear and tear, damage caused by misuse, or improper care.

The warranty may be used once and applies only to the original purchase. Any jewellery replaced under this warranty is considered final sale and is not eligible for a new warranty.

No. The warranty only covers manufacturing defects. It does not cover normal wear and tear, accidents, negligence, loss, theft, or damage caused by misuse.

To be eligible for the warranty, the jewellery must not have been modified, altered, bent, twisted, scratched, or oxidized.

We reserve the right to inspect the jewellery before approving any warranty claim.

Jewellery purchased on sale is not covered by the warranty.

If you have questions about whether your jewellery is eligible, please contact us. Proof of purchase and a photo of the jewellery may be requested to assess your claim.

Yes. Midi34 offers exchanges or store credit within 14 days of the purchase date. We do not offer refunds.

Once your request has been approved, the item must be returned within a maximum of 30 days from the purchase date.

The following items are considered final sale and cannot be exchanged or returned:

• Earrings
• Sale items
• Candles
• Gift boxes
• Cleaning cloths
• Gift cards

To be eligible for an exchange or store credit, the following conditions must be met:

• Proof of purchase must be provided.
• The jewellery must be in its original condition, unworn, and free of any signs of wear or damage.
• The jewellery must be returned in its original packaging (Midi34 card and pouch).
• The request must be made within 14 days of the purchase date.

If any of these conditions are not met, Midi34 reserves the right to refuse the exchange or store credit request.

Yes. Returns for online purchases are accepted under the same conditions as our Returns & Exchanges Policy.

Return shipping costs are the responsibility of the customer. Midi34 does not provide return shipping labels.

To request an exchange or return, please contact us at info@midi34.ca. Once your request is approved, we will provide you with instructions for returning your jewellery.

The jewellery must be carefully packaged and include your contact information (full name, email address, and return address), the reason for your request, and your preferred option: an exchange or store credit.

Once we receive and inspect your return, we will contact you by email. If your request is approved, Midi34 will cover the shipping costs for the replacement jewellery. If you choose store credit, it will be sent to you by email in the form of a promotional code.

Yes. Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use it to track your package and view its estimated delivery date.

If you can’t find the email in your inbox or junk folder, please contact us at info@midi34.ca. We’ll be happy to assist you.

Express shipping is available free of charge across Canada on orders of $150 or more.

For orders under $150, an $8 + tax express shipping fee applies. This fee is non-refundable.

For shipping rates outside Canada, please contact us at info@midi34.ca.

Please note that customs or import fees may apply to orders shipped outside Canada. These fees are determined by the customs authorities in the destination country and are the sole responsibility of the customer. Midi34 has no control over these fees and cannot cover them.

Orders are prepared and shipped within a maximum of 3 business days following receipt of payment. Weekends and statutory holidays are not included in this timeframe.

Once your order has been shipped, delivery generally takes 2 to 4 business days, depending on the destination.

Please note that these delivery times are estimates, and Midi34 cannot be held responsible for delays caused by the carrier.

Midi34 ships orders worldwide.

For more information about international shipping rates and delivery times, please contact us at info@midi34.ca.

If you notice an error in your shipping information or would like to modify your order, please contact us as soon as possible at info@midi34.ca.

We process and ship orders quickly, so we may not be able to make changes if your order has already been processed or shipped. In this case, additional delays or reshipping fees may apply and will be the customer’s responsibility.

Order cancellations are only possible if the order has not yet been processed. Please contact us as soon as possible so we can check the status of your order.

Yes! You can pick up your order directly at our store located at Place Ste-Foy.

When placing your order online, simply select the In-Store Pickup option at the shipping step. We will then notify you by email as soon as your order is ready for pickup.

Gold Vermeil

To preserve the shine of your gold vermeil jewelry, we recommend removing it before washing your hands, showering or swimming. Although gold vermeil is a high-quality material, frequent exposure to water, moisture, perfumes, lotions and other chemicals can accelerate wear on the gold layer.

We also recommend applying beauty products, skincare and perfume before putting on your jewelry.

Finally, remove your jewelry before sleeping, exercising or taking part in any activity that could cause impact or friction. These simple precautions will help preserve its shine and beauty for longer.

Stainless Steel

Stainless steel jewelry is known for its strength, durability and water resistance. It is designed for everyday wear, including in the shower or at the pool.

To preserve its appearance, however, we recommend avoiding impacts, friction and contact with harsh chemicals, such as bleach, which could affect its finish. With a few simple precautions, your jewelry will maintain its shine and smooth finish for many years.

Storage

When you are not wearing your jewelry, we recommend storing it in the pouches provided with your purchase. Ideally, keep each piece stored separately to prevent tangling, friction and scratches.

Midi34 jewelry boxes are specially designed to protect your jewelry, make storage easier and preserve its beauty over time.

Gold Vermeil

To restore the shine of your gold vermeil jewelry, gently polish it using a silver polishing cloth. This cloth is available on our website and in-store.

To preserve its cleaning properties, avoid washing the cloth. We also recommend avoiding prolonged exposure to water and contact with perfumes, lotions and other chemicals to help extend the life of the gold layer.

Stainless Steel

Stainless steel jewelry can easily be cleaned using a soft cloth lightly dampened with soapy water. Rinse with clean water, then dry thoroughly with a clean, soft, non-abrasive cloth, such as a microfiber cloth.

To preserve the finish, avoid using abrasive cleaners or products containing harsh chemicals, such as bleach.

No. Midi34 does not offer ear-piercing services.

All of our earrings are designed to be worn comfortably in standard lobe piercings.

Although some styles may be suitable for certain cartilage piercings, they were not specifically designed for this purpose, and we cannot guarantee their compatibility. As a result, no exchanges or store credits will be issued if the earrings are not suitable for a cartilage piercing.

We also do not offer jewelry specifically designed for body piercings.

We do not offer jewelry repair services. However, depending on the issue, we may be able to make certain adjustments.

For example, if the clasp on your hoop earrings needs adjustment, our team may be able to make a slight realignment. This type of adjustment can also be done at home by following the tips provided in our FAQ.

Please note that if this adjustment is performed by the customer and results in damage to the jewelry, Midi34 cannot be held responsible for the damage.

Yes! We offer gift cards, a great option for all occasions.

Several amounts are available. They can be used both on our online store and at our boutique located in Place Ste-Foy.

Yes! We offer a custom engraving service for $25 on a selection of gold vermeil and stainless steel jewelry.

You can personalize your jewelry with the message of your choice, up to a maximum of 9 characters (including spaces, numbers, and symbols). Three font styles and various symbols are available to create a unique engraving.

Engraved jewelry is personalized specifically for you, so it is considered a final sale and cannot be exchanged or returned.

Engraving is only available on certain models. Customization options are indicated directly on the product pages of eligible items.

In addition to our store located at Place Ste-Foy and our online store, Midi34 jewelry is available at several retail locations across Canada. Consult our Stockists section to find the retailer closest to you.

We'd love to hear from you! Write to us at info@midi34.ca to discuss a potential collaboration.

You can also consult our Become a Retailer page.