Warranty

Midi34 guarantees all its jewelry within six (6) months following the purchase, whose failure is due to manufacturing (proof of purchase required).

Normal wear and tear, accidents, negligence and loss are not covered by the warranty. Products must not have been altered, scratched, bent, twisted or oxidized. Normal wear and tear of gold vermeil plating is not covered by the warranty. Please refer to the jewelry care section.

If you have any questions regarding the warranty, please contact us so we can assist you. A picture may be requested to confirm whether or not the warranty applies. Proof of purchase must also be sent.

Please note that in order to benefit from a warranty exchange, the defective piece of jewelry must be returned to us. Once the warranty claim has been approved, you must send it in a stamped bubble envelope ($2.61 stamp). Inside the envelope, place the jewelry and a note with your full contact details (name, e-mail address, return address). You can also visit our store to make the exchange.

Sales

Sales are not covered by warranty.